Elearning and online training is flexible, it allows you to learn in your own time and at your own pace. If you require support, a member of our teaching team will be on hand to provide support either over email or telephone.
Increase your basic Customer Service skills and complete a recognised Level 2 qualification from the comfort of your own home.
This qualification provides both an ideal start in the occupation and supports progression within the sector. It is ideal for customer service professionals who deal with customers through one-off or routine contacts.