Matrix is a unique quality standard for organisations to assess and measure their advice and support services. This visit was scheduled to determine whether Antrec, as an organisation, is or is not working within the Matrix standard.
At Antrec we take the standard we work to very importantly so this visit was a very important couple of days. This gave us the chance to show who we are and how our organisation can help many people around Merseyside through delivering a quality provision with well established procedures in place for each department.
John Smith, the Matrix representative that visited us, spent time talking to members of staff from each department that make up Antrec and we are delighted to announce that we have successfully been awarded Matrix accreditation.
When the John gave us the excellent news he also said a few words about his Antrec experience;
“Thanks for the incredible welcome and wonderful experience of the last couple of days. You lot are really inspiring, and I really loved spending time with everyone – so committed, so kind, so caring, and clearly, from what learners shared with me, making a huge positive difference to peoples’ lives – which is at the heart of the matrix Standard.
Keep on doing what you’re doing!”
We want to say thank you very much to John for his statement and also a big thank you to each learner interviewed for the kind words they offered.